Do you ever come across a error message, “The connection to the company file has been lost. QuickBooks must close immediately. Any unsaved data will need to be re-entered”. This specific message pops up on your screen when your QuickBooks connection has been lost. You receive a warning while trying to access or open your QuickBooks Desktop. To get rid of the problem, you must read our detailed blog as it enlists all the major causes and solutions to the error. For a thorough understanding, go through the article until the end.
Are you unable to resolve the ‘QuickBooks connection has been lost’ error? We suggest you reach out to us through 1.800.579.0391 and learn the troubleshooting methods to eliminate the issue
Why do You Encounter the “QuickBooks Connection has been lost” issue?
Below listed are the reasons behind the issue. Check them out-
- If you have a standalone computer system, either your QuickBooks files have been corrupted, or the company file folder requires additional permission.
- If you have saved the company file on another desktop and your computer is already connected to a network, you might have turned on the power-saving mode, or your internet connection is not stable.
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Troubleshooting Methods to Apply When Your QuickBooks Loss Connection
For a Standalone Computer
SOLUTION 1: Download and Install QuickBooks Tool Hub and Run Quick Fix my Program Tool
- At first, you must download the recent version of QuickBooks Tool Hub.
- Save the downloaded ‘QuickBooksToolHub.exe’ file to an easy-to-access location.
- Now, go to the file and run it.
- As you start the installation, make sure to follow every instruction displayed on the screen.
- Accept the terms and conditions, and select ‘Finish’.
- Now that you have completed the installation process, go to the desktop to run the application.
- Select the ‘Program Problems’ menu and hit the ‘Quick Fix my Program’ tool.
- Once the tool resolves all the issues, open your QuickBooks Desktop.
If a System is Linked to a Network But the Data File is On Another System
SOLUTION 2: Check for the Power Management Settings on the Host Computer and Turn Off the Power Saving Feature
- Go to the computer where you have saved your company file.
- Select the ‘Start’ button and open ‘Control Panel’.
- Choose the Power options.
- Now, you need to disable the standby, hibernation, and sleep modes from the computer settings.
- After you have done that, restart your QuickBooks.
We have tried our best to provide you with the best debugging methods to rectify the problems you face when your QuickBooks Connection has been lost. These given solutions have been proven to be the most effective methods to fix the problem. However, there is a possibility that the error does not go away due to some technical glitches even after applying these solutions. In such a case, we recommend you immediately dial 1.800.579.0391 to have a one-to-one conversation with our QuickBooks support team for help.
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