On Windows 10, did you get a QuickBooks TLS 1.2 failure warning message? This implies that you need install the TLS 1.2 security update for QuickBooks version. With this article, we’ll look at why we get the TLS problem and how to solve it in Windows 10, 8, 8.1, 7, and XP/Vista. Meanwhile, you can contact an expert at this number +1-844-947-4350.
As we all know, TLS enables end-to-end communications security over networks, and QuickBooks Desktop makes extensive use of it to access Intuit services. However, it must meet specific standards in order to do so. If all of the prerequisites aren’t met, you’ll almost certainly see the QuickBooks TLS 1.2 error notice on your screen.
Let’s look at the solution to the problem. But first, understand what it is;
What is TLS 1.2 in QuickBooks?
TLS stands for Transport Layer Security, and it is a widely used security protocol that ensures authentication, privacy, and data integrity when two computer applications communicate over the Internet.
QuickBooks no longer supports the TLS 1.0 or TLS 1.1 settings as of May 22, 2017. Moving on, QuickBooks simply requires Internet Explorer(IE) with TLS 1.2 enabled.
If you use Internet Explorer (Windows), it will affect your ability to access QuickBooks Online. However, this has no effect in other browsers such as Google Chrome or Firefox.
Users using Windows 10 and Internet Explorer 11:
If you frequently use Internet Explorer 11, one thing you should be aware of is that TLS 1.2 is enabled by default in IE 11, thus you must validate that TLS 1.2 is enabled.
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Users using Windows 7/8/8.1 and Internet Explorer 9/10 only:
TLS 1.2 is not enabled by default in Internet Explorer 9 or 10, therefore you’ll need to upgrade to Internet Explorer 11 or enable TLS 1.2 in your browser options.
Only for users of Windows XP/Vista or Internet Explorer 8:
Users of Internet Explorer 8 or Windows XP/Vista are advised to upgrade their operating systems to a newer version in order to receive IE 11, which supports TLS 1.2.
The following are some key points to remember about QuickBooks TLS:
- TLS 1.2 is the most recent version.
- In instead of SSL, we utilize TLS.
- For secure connection, QuickBooks uses TLS 1.2 in QuickBooks Desktop Point of Sale by adding a few adjustments to the system registry keys.
How to Resolve TLS 1.2 Error in QuickBooks Desktop & Point of sale
In various conditions, this error can show in all QuickBooks versions (QuickBooks Desktop, Online, and Point of Sale). So, here are the answers and scenarios based on QuickBooks version.
If you have QuickBooks Desktop and are experiencing a TLS Error, follow the steps below.
Solution 1: Change the TLS security settings in Internet Explorer.
When we try to move QuickBooks Online from QuickBooks Desktop, we occasionally run into problems. In that scenario, you can solve the problem by following the steps below.
- Select Tools, then Internet Options from the drop-down menu.
- From the General tab, select Delete. Then choose Temporary Internet Files and then Delete. (Note: Do not click the option to erase cookies.)
- Now go to the Connections tab and pick LAN settings from the drop-down menu.
- Then, next to Automatically Detect Settings, check the box.
- Unless you’re using one, leave the Proxy servers
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Note: Please check with your IT administrator if you have any questions.
- Select Ok
- Then, under the Advanced tab, scroll down approximately 3/4 of the way down the list.
- Make sure both SSL 2.0 and 0 are enabled.
- If the box next to Check for publisher’s certificate is checked, you must uncheck it.
- Now, using the same Advanced menu, scroll down to the bottom.
- Also, make sure TLS 1.2 isn’t enabled. Uncheck the checkbox if it is checked.
Users using Windows 10: Because Internet Explorer 11 is included with Windows 10, TLS 1.2 is enabled by default. You can check whether TLS 1.2 is enabled or not by following the instructions below.
Users of Windows XP or Vista: You will need to upgrade your Windows operating system to a newer version that is officially supported by Microsoft because it is impossible to upgrade past Internet Explorer 8 on Windows XP or Vista.
Solution 2: Download and install the TLS 1.2 security update.
Only the QuickBooks Desktop Point of Sale is supported by this solution. So make sure you have QuickBooks Desktop Point of Sale, as well as a Windows 7 or higher operating system for Chrome, and IE version 8 or newer.
The QuickBooks program must be updated;
- Navigate to the ‘Help’ menu.
- And then choose ‘Software Updates’.
- Now select the option to ‘Check for Updates.’
- If an update is available, select the option to “Update Now.”
It’s all about the TLS Error in QuickBooks. Hopefully, you can now handle the TLS error on your own. If you require assistance with this topic, please contact our trained QuickBooks professionals at this number +1-844-947-4350 for immediate assistance.
